
Frequently Asked Questions
Straight answers about our services, timings, prices and areas.
General
Are you open 24/7?
Yes. Royal Home Maintenance works 24 hours a day, 7 days a week, including public holidays.
Which areas do you serve?
157+ areas across Islamabad and Rawalpindi, from the E, F, G, H and I sectors to DHA, Bahria Town, Gulberg, Saddar, Satellite Town and Chaklala.
How do I book?
Call or WhatsApp 0343 6058995. Tell us the service and your area, and we will confirm a time.
Do you tell the price before the work?
Yes. The technician explains the fault and the price before starting. You decide whether to go ahead.
Where is your office?
Office 08, Sarda Arcade, F-11 Markaz, Islamabad.
AC Installation
How long does AC installation take in Islamabad and Rawalpindi?
A standard split AC installation usually takes 2 to 3 hours. Longer pipe runs, a difficult outdoor position or shifting an AC from another location can take longer.
Do you install inverter ACs?
Yes. We install DC inverter ACs from Gree, Haier, Dawlance, Orient, PEL, TCL, Samsung and other brands, using the correct R-410A or R-32 tools.
Do you bring the copper pipe and brackets?
Yes. Our technician can bring copper pipe, insulation, drain pipe and brackets. Tell us when booking so we bring the right lengths.
AC Repair & Service
Do you repair inverter ACs in Islamabad and Rawalpindi?
Yes. Our technicians repair DC inverter ACs of all major brands, including PCB, sensor, fan motor and compressor faults.
How often should an AC be serviced?
Once a year at minimum, before summer. In dusty areas or with heavy use, a second service after the monsoon keeps cooling strong.
Can you come the same day?
We work 24/7 and usually reach Islamabad and Rawalpindi the same day. Call 0343 6058995 and we will give you the earliest slot.
AC Gas Refilling
How do I know if my AC needs gas?
Weak cooling, ice on the pipes, warm air from the indoor unit or a hissing sound are common signs. A pressure check confirms it in a few minutes.
Which AC gas do you refill in Islamabad and Rawalpindi?
We refill R-22 for older ACs, and R-410A and R-32 for inverter ACs, using the gas your AC was designed for.
Will you check for leaks before refilling?
Always. Refilling without fixing the leak wastes your money, so we find and repair the leak first.
Automatic Washing Machine Repair
Do you repair automatic washing machines at home in Islamabad and Rawalpindi?
Yes. We repair front-load and top-load automatic washing machines at your home. Only major drum jobs ever need workshop time, and we tell you before taking anything away.
My washing machine shows an error code. Can you fix it?
Yes. Send us the code on WhatsApp with your brand. Most codes point to drain, water inlet, door lock or balance problems, which we repair on site.
Which brands do you repair?
Haier, Dawlance, Samsung, LG, Super Asia, Kenwood, Electrolux, Bosch, Whirlpool, Panasonic and most others.
Automatic Washing Machine Service
How often should an automatic washing machine be serviced?
Every 6 to 12 months. With hard water or daily washing, every 6 months is better.
Do you service washing machines at home in Islamabad and Rawalpindi?
Yes, the full service is done at your home. It usually takes 1 to 2 hours.
Is washing machine service different from repair?
Service is preventive cleaning and checking. Repair fixes a fault. If we find a worn part during the service, we tell you before replacing it.
Fridge & Refrigerator Repair
Do you repair refrigerators at home in Islamabad and Rawalpindi?
Yes. Almost all fridge repairs are done at your home. Moving a fridge can damage it, so we avoid it.
Why is my fridge not cooling?
Common causes are a defrost fault, a failed fan, a thermostat problem, a gas leak or a weak compressor. We test each one before replacing anything.
Do you repair inverter refrigerators?
Yes, including PCB and inverter compressor faults on Dawlance, Haier, PEL, Orient, Samsung, LG and other brands.
Fridge Gas Refilling
How do I know my fridge needs gas?
The compressor runs continuously, the fridge stays warm and frost forms only in one spot. A pressure check confirms it.
Can you refill R-600a gas in Islamabad and Rawalpindi?
Yes. We handle R-600a safely with the correct tools, and R-134a for older models.
How long does fridge gas refilling take?
Usually 2 to 3 hours at your home, including leak repair, vacuum and charging.
Geyser Repair
Why does my gas geyser pilot keep going off?
The usual cause is a weak thermocouple or a blocked pilot jet. Both are quick repairs.
Do you repair instant geysers in Islamabad and Rawalpindi?
Yes. We repair instant (tankless) gas and electric geysers, including ignition, flow sensor and gas valve faults.
Can you service my geyser before winter?
Yes. A geyser service includes burner cleaning, a pilot and thermocouple check, a tank flush and a gas leak test.
Geyser Installation
Do you install instant geysers in Islamabad and Rawalpindi?
Yes. We install instant gas and electric geysers, including the gas or electrical connection and water fittings.
How long does geyser installation take?
A straight replacement takes about 2 hours. A new position with fresh pipes and a flue can take half a day.
Can you remove my old geyser?
Yes. We disconnect and remove the old geyser as part of the job.
Cooking Range Repair
Do you repair cooking range ovens in Islamabad and Rawalpindi?
Yes. We repair ovens that will not light or heat, including thermostats, safety valves and oven burners.
Can you fix auto-ignition on my cooking range?
Yes. We repair or replace spark plugs, ignition modules and wiring.
Do you convert a cooking range to LPG?
Yes. We can change the jets for LPG or natural gas so the flame burns correctly.
Microwave Oven Repair
Is it worth repairing a microwave?
Often yes, especially for convection models. Common faults like fuses, door switches and turntable motors are low-cost repairs.
Do you repair convection microwaves in Islamabad and Rawalpindi?
Yes, including the convection heater, fan and control board.
My microwave sparks. Is it safe to use?
No. Stop using it and get the waveguide cover and cavity checked first.
Water Dispenser Repair
Do you repair water dispensers in Islamabad and Rawalpindi?
Yes, at homes and offices, for all common brands including Dawlance, Homage, Orient, Haier and PEL.
Can you refill gas in a water dispenser?
Yes. Compressor-type dispensers use refrigerant gas, and we repair leaks and refill them.
Do you clean water dispenser tanks?
Yes. We descale and sanitise the hot and cold tanks and the taps.
Sofa Cleaning
How long does a sofa take to dry?
Usually 4 to 6 hours after extraction, depending on the fabric and the weather.
Do you clean leather sofas in Islamabad and Rawalpindi?
Yes. Leather is cleaned with a pH-balanced cleaner and then conditioned.
Is sofa cleaning done at home?
Yes. Our team brings the machines and cleans the sofa in your home.
Carpet Cleaning
How long does carpet cleaning take in Islamabad and Rawalpindi?
An average room takes 45 to 60 minutes, with 4 to 8 hours of drying.
Do you clean office carpets?
Yes, and we can work evenings or weekends so your office is not disturbed.
Can old stains be removed?
Most stains lighten a lot or disappear. Some old dye stains may not come out fully; we tell you before we start.
Deep Cleaning
How long does deep cleaning take in Islamabad and Rawalpindi?
A 5 to 10 marla house usually takes one full day with a team of 3 to 5 people.
Do you bring your own products?
Yes. The team brings all tools, machines and cleaning products.
Do you do move-out cleaning?
Yes. We clean empty houses before or after moving, including cabinets inside.
House Cleaning
Do you offer regular house cleaning in Islamabad and Rawalpindi?
Yes: weekly, fortnightly or monthly visits, as well as one-time cleans.
What is the difference between house cleaning and deep cleaning?
House cleaning is the regular routine clean. Deep cleaning goes further: degreasing, descaling, fans, windows and behind furniture.
Are your cleaners trained?
Yes. Our team is trained, uses professional products and works to a checklist.
Didn't find your answer?
Ask us on WhatsApp. We reply around the clock.
